Our Commitment: Quality Service & Comprehensive Warranties

Our Certifications, Professional Affiliations, and Warranties:

Our Certifications & Professional Affiliations:

National Wood Flooring Association (NWFA) Certified

What It Means: NWFA certification requires rigorous training, testing, and ongoing education in:

• Proper installation techniques for all flooring types

• Industry best practices and standards

• Subfloor preparation and moisture management

• Finishing application techniques

• Problem diagnosis and solutions

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Why It Matters: Certified professionals have proven knowledge preventing common installation failures. We understand how wood behaves, how to prepare properly, and how to ensure long-term performance.

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Bona Certified Craftsman

What It Means: Bona factory-trained certification covers:

• Proper application of Bona finish products

• Dust containment system operation

• Achieving optimal finish durability and appearance

• Troubleshooting and quality control

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Why It Matters: Bona finishes are the industry gold standard, but only when applied correctly. Our certification ensures we use proper techniques, equipment, and products for superior, long-lasting results.​

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Better Business Bureau Accredited

A+ Rating: Our BBB accreditation reflects our commitment to ethical business practices, transparent communication, and customer satisfaction.

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What We Promise:

• Honest advertising and representations

• Transparent pricing with detailed written estimates

• Prompt response to customer concerns

• Fair resolution of any issues

• Building trust through integrity

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Professional Trade Associations

Active Membership In:

• National Kitchen & Bath Association (NKBA): Connecting with design professionals

• American Society of Interior Designers (ASID): Supporting the design community

• Interior Design Continuing Education Council (IDCEC): Providing education to design professionals

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Why It Matters: These affiliations keep us connected to the broader design community, ensuring we understand current trends, maintain professional standards, and serve as a trusted resource for design professionals.

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Our Warranty Coverage:

Workmanship Warranty

What's Covered: We guarantee our installation and refinishing workmanship for 1 year from project completion.

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Coverage Includes:

• Installation defects (boards not properly secured, improper spacing, fastening issues)

• Finish application problems (bubbles, streaks, adhesion failures)

• Structural issues from improper installation

• Squeaks or movement from installation errors

• Subfloor preparation failures

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What's Required:

• Normal use and proper maintenance

• Maintaining appropriate indoor humidity levels (35-55%)

• Prompt reporting of issues

• Allowing us to assess and repair

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What's NOT Covered:

• Damage from abuse, accidents, or misuse

• Water damage from leaks or flooding

• Scratches and dents from furniture or objects

• Wear from lack of maintenance

• Damage from improper cleaning products

• Issues from homeowner modifications or repairs

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Material Warranties

Manufacturer Coverage: All flooring materials come with manufacturer warranties covering defects in manufacturing.

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Typical Coverage:

• Product warranties for prefinished flooring materials themselves are provided by the manufacturer and can range from 1 to 50 years, depending on the brand and product.

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Our Role: We facilitate warranty claims, work directly with manufacturers, and ensure issues are resolved. You don't navigate warranty processes alone.

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Important: Manufacturer warranties often require professional installation and proper maintenance. Our certified installation and documentation ensure your warranties remain valid.