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Mansion Hill Custom Floors

QUESTIONS TO ASK YOUR FLOORING CONTRACTOR



When you’re thinking about your flooring options, a common question is whether to take on the project yourself or hire a professional contractor. While DIY flooring projects might seem cost effective, they can lead to unexpected challenges if you're not skilled in the necessary areas. These challenges can result in increased time and expenses beyond your original plan. On the other hand, hiring a contractor will likely cost more upfront, but it provides assurance that the job will be done professionally. Additionally, working with a professional can free up your time and give you peace of mind—something invaluable in today's busy world. Before hiring a flooring contractor, here are some important things to consider to ensure you make an informed decision.



Training and Certification:

When choosing a flooring contractor, it’s crucial to verify their training and certifications. A

reputable contractor should be well-trained and up-to-date with the latest industry standards. They should be able to demonstrate their expertise and share their technical background. If you’re considering hardwood flooring, check whether they are members of the National Wood Flooring Association (NWFA) and whether they hold a Certified Bona Craftsman designation. These certifications indicate that the contractor adheres to high standards in the industry. Look for these certifications on their website or ask them directly.

Licenses and Insurance:

To avoid potential legal issues and protect yourself from liabilities, ensure the contractor you

hire is properly licensed and insured. Confirm that they hold a valid license to operate in your

state, which indicates they are qualified to perform the work. Additionally, verify that they have contractor’s insurance to cover any accidents or damages that may occur on the job site. This precaution can save you significant headaches and expenses down the road.


Portfolios and References:

A professional contractor should have a portfolio showcasing their previous work. Reviewing

this portfolio allows you to see the quality of their craftsmanship and whether their style aligns with your expectations. Additionally, ask for references or check online reviews to gain insight into the contractor’s reputation. Customer feedback can provide valuable information about the contractor’s reliability, professionalism, and ability to meet deadlines.



Project-Specific Questions:

It’s essential to discuss the specifics of your project with potential contractors to set clear

expectations. Some important questions to ask include:

  • When can you start the project?

  • How long will the project take to complete?

  • What is the estimated cost?

  • What preparation is required from my side (e.g., moving furniture or appliances)?

  • What should I expect during the job (e.g., dust, fumes)?

  • How will waste materials be handled and disposed of?

Addressing these questions upfront ensures that you have a clear understanding of the project’s scope, timeline, and any potential disruptions. A good contractor will be more than willing to answer all your questions to ensure you feel confident in your decision.


Continued Care:

After your flooring project is completed, ask the contractor about any ongoing maintenance or care that might be needed to preserve the quality of their work. Many contractors offer

warranties on their work and may provide services such as maintenance coats to extend the life of your floors. They should also be able to advise you on the best products and methods to keep your floors looking their best for years to come.


At Mansion Hill Custom Floors, we take pride in our commitment to quality and customer

satisfaction. We are proud members of the NWFA and hold Bona Certified Craftsman

credentials, ensuring that our team meets the highest industry standards. With over 50 years of combined experience, we only employ professionals who share our dedication to excellence. To learn more about our work, we invite you to check out our customer reviews and browse our portfolio.



For additional tips on hiring flooring professionals, check out the following resources:

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